Cathy's blog

You know one of my big fat red buttons? Triggers? Allergies? Lame sorry’s.

It’s OK to make mistakes.

Really.

I don’t mind that you upset me from time to time — because hey, we’re all only human.

But don’t look at me with puppy eyes afterwards, mumbling sorry-sorry-sorry.

If you did something wrong: OWN IT!

An apology is NOT about stopping me from being angry at you.
(because if you’re allowed to upset me — I’m allowed to be upset!)

An apology is about UNDERSTANDING what you did wrong.
LEARNING from it.

And then making sure you never ever do it again 😉

Changed behavior is the only real apology.

*** Gets off her soapbox*** 😊

You got this!
 

PS: How do you know what you did wrong? — by learning to ask questions and listening to the answers with your full attention. Need a little help with that? Our free mini-guide Listen to Connect will lead the way! 😉